Reservations

Book an Appointment

Reservations

Book an Appointment

Reservations

Book an Appointment

Please read the following carefully before submitting a booking request, feel free to contact us if you have any questions:

Do I need a reservation?

We accept walk-in for general admission (jacuzzi and saunas).
ONLY massage, facial, and beauty services are required to book an appointment.

If you would like to request specific room choice (single or double), or the gender of your massage therapist, please let our staff know at the time of booking. While we will try our best to accommodate your requests, please understand due to daily booking situation, we cannot guarantee that these requests will be fulfilled for your appointment.

Visiting Go Place

Admission prices does not include massage, facial, and body treatment services. Admission price is mandatory and will be added on top of massage, facial, or body service charge. 
(Jacuzzis, saunas, massages, facial & body Treatment are not recommended during pregnancy.)

Arriving for your appointment

Please arrive 1 hour prior to your scheduled appointment for check in procedures. If customer is late for their appointment, the appointment will be cancelled without further notice.

Reservation confirmation

Please note that your reservation is NOT confirmed until our staff have contacted you, and you have received a written confirmation (via email or text) from us.

*We Only accept reservation within 30 days

Effective immediately, we will not accept bookings for guests with Canada Life as their insurance provider. Guests are fully responsible for understanding this policy prior to booking. We will not be liable for any claim-related issues, and no refunds, reimbursements, or exceptions will be granted. Thank you for your understanding.

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For the safety and well-being of pregnant ladies and their babies, any massage for pregnant guests will only be provided by RMT therapists. Please note that RMT availability is limited and subject to daily scheduling.

NO Physical ID NO Entry

NO Physical ID
NO Entry

Photo ID is required for check-in registration

All customers must present one of the following valid GOVERNMENT-ISSUED PHOTO IDs when entering the venue:

Copies of IDs, Photos of IDs, and Expired IDs are not accepted.
*Guests under 16 years old must provide physical photo IDs.

GO PLACE GUIDELINES

spa wear

1. Due to hygiene concerns, outside clothing and shoes are not allowed in the common area. Go Place will provide Spa Wear upon entering the changing room.

2. Due to public hygiene concerns, personal slippers and flip flops are not permitted anywhere in the venue.

no camera

3. Cell phones and cameras are prohibited inside the male and female changing rooms.

swimsuits

4. To ensure guest safety and maintain the water quality of the jacuzzi, users are encouraged to put on appropriate swimwear.

no food and drinks

5. No outside food, beverage, and alcohol are allowed inside the premises. Go Place reserves the right to examine the personal belongings of guests upon arrival.

no smoking

6. No vaping, e-cigarette, and drugs are allowed inside the premises.

be quiet

7. Please keep your volume down so everyone can enjoy the best experience at Go Place.

Violation of the guidelines will result in ejection from the premises and without a refund.
Go Place is private property and reserves the right to refuse anyone entry to the venue at their discretion.

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Official Notice – Fraud Prevention and Authorized Communication Channels

重要公告 – 防詐騙及官方溝通管道說明

Go Place has recently identified multiple incidents involving individuals or accounts impersonating Go Place for fraudulent purposes, including unauthorized recruitment activities and the sale of gift cards. These activities are not associated with, authorized by, or endorsed by Go Place.

To protect our guests, applicants, and the public, please be advised of the following:

Payment Requests
Go Place will never request payment, deposits, or gift card purchases through SMS, text messages, or other informal messaging platforms.

Official Social Media Accounts
Go Place operates official social media accounts only on the following platforms:
Instagram, Facebook, RedNote (Xiaohongshu), and TikTok.

Recruitment Channels
All employment opportunities and recruitment communications from Go Place are conducted exclusively through:
• The official Go Place website
• Indeed

Unauthorized Communications
Any communication, payment request, job offer, or promotional activity claiming to represent Go Place through other platforms, accounts, or channels should be considered unauthorized unless confirmed directly with Go Place through our official contact methods.

Go Place shall not be held responsible for any loss, damages, or inconvenience resulting from communications, transactions, or engagements conducted through fraudulent or unauthorized channels.

If you receive a message or request that appears suspicious or claims to represent Go Place, we strongly encourage you to contact Go Place directly to verify its authenticity before taking any action.

We appreciate your vigilance and cooperation in helping us maintain a safe and secure environment for our community.

近期我們發現有不法分子冒充 Go Place,透過假帳號詐騙活動,包括發布不實招募資訊及販賣禮品卡等行為。此類行為與 Go Place 無任何關係,也未獲得 Go Place 的任何授權。

為保障訪客、求職者及民眾的權益,請注意以下事項:

付款要求
Go Place 絕不會透過任何非官方簡訊(SMS)、手機簡訊或其他即時通訊方式向任何人要求支付費用、訂金或購買禮品卡。

官方社群媒體平台
Go Place 僅在以下平台設有官方社群媒體帳號:
Instagram、Facebook、RedNote(小紅書)及 TikTok。

招募管道
Go Place 的所有招募資訊及招募溝通僅透過以下官方管道進行:
• Go Place 官方網站
• Indeed 招募平台

未經授權的訊息
任何透過其他平台、帳號或管道發布的招聘資訊、付款要求或聲稱代表 Go Place 的溝通,如未經 Go Place 官方確認,均屬未經授權及無效資訊。

對於透過任何未經授權或虛假管道進行的溝通、付款或交易所造成的任何損失、損害或不便,Go Place 概不負責。

如您收到任何聲稱來自 Go Place 的可疑訊息或請求,請在採取任何行動前直接聯絡 Go Place 官方管道進行核實。

感謝您的理解與配合。